(Last updated: 09/03/25)

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1. Presentation of the company

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SocialPrint, headquartered in France, offers digital content creation services, including the creation of short posts and videos for use on social networks.

The company is registered under number SIRET 939752291 and can be contacted by e-mail at: contact@socialprint.eu

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2. Purpose of the contract

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These General Terms and Conditions of Sale (hereinafter referred to as “GTC”) govern the contractual relationship between SocialPrint and the customer in the context of the provision of the following services:

Creation of content (posts, short videos) adapted to social networks

Management and publication of these contents according to the strategy defined with the client

The customer acknowledges having read these GTC before placing an order. Any order validation shall be deemed as acceptance without reservation of these conditions.

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3. Rates and payment terms

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The services are offered in the form of a monthly subscription whose amount is specified at the time of subscription.

Payment is made directly on the SocialPrint website, via a secure payment system.

Payment is due in full on the date of subscription.

Any invoice is available in the customer area after payment.

SocialPrint reserves the right to change its rates at any time. Any tariff change will be communicated to the customer at least 30 days before its implementation.

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4. No right of withdrawal

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In accordance with article L.221-28 of the French Consumer Code, the customer expressly waives his right of withdrawal once the service has begun.

Any request for withdrawal after the creation of the content will not be accepted.

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5. Intellectual property

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The content created (posts, videos, visuals) remains the property of SocialPrint until full payment by the customer.

Once payment is made:

The customer becomes sole owner of the content created.

However, the customer authorizes SocialPrint to use the creations (posts, videos) for commercial promotion purposes (example: demonstration to prospects, publication on the site of SocialPrint...).

This authorization is granted without limitation of duration, unless the customer requests otherwise in writing.

 

6. Obligations of SocialPrint

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SocialPrint commits to:

Create content that meets the needs expressed by the client.

Meet the deadlines agreed with the client.

Ensure the confidentiality of information exchanged.

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7. Obligations of the client

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The client agrees to:

Provide all the information necessary for the creation of content.

Validate proposals within a reasonable time.

Do not use content created by SocialPrint for illegal purposes or contrary to the policies of social platforms.

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8. Termination

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The customer can terminate his subscription at any time by making a request for termination via his customer area.

Termination shall take effect immediately on the date of the application.

No refund will be made of sums already paid.

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9. Limitation of liability

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SocialPrint cannot be held responsible for the following:

Suspension or deletion of an account by the social platform (Facebook, Instagram, TikTok, etc.)

Technical issues due to social platform failure

Loss of data or visibility due to algorithm or platform policy changes

 

10. Data protection

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SocialPrint is committed to respecting the confidentiality of the client’s personal data in accordance with the General Data Protection Regulation (GDPR).

The customer can request the deletion of their personal data at any time by sending a request to: contact@socialprint.eu

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11. Applicable law and disputes

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These GTC are subject to French law.

In the event of a dispute, an attempt at amicable resolution will be preferred.

If no agreement is found, the dispute will be brought before the competent courts of Perpignan.

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Acceptance of the GTC

By subscribing to a subscription or placing an order, the customer declares that he has read and unreservedly accepted these General Conditions of Sale.